Aston Owners Club

Register your Aston product here for your extended 3 year, free replacement, warranty & to join our exclusive Owners Club.

Aston microphone products are manufactured in the UK and undergo rigorous testing and quality control. In the unlikely event that there is a manufacturing defect, we will replace it free of charge.

Terms & Conditions apply

Warranty registration form

Warranty Registration Form

1 Product Information
2 Personal Details
3 Your setup

Warranty Terms & Conditions

For all Aston Microphones products we offer a 3-year limited replacement warranty. Upon application by the Aston Microphones product owner for a replacement mic under the terms and conditions of this warranty, that we will, provided this application is accepted, replace the item immediately upon receipt of the faulty/broken Aston Microphones product. Aston Microphones Limited Replacement Warranty Terms & Conditions:

  1. The warranty only applies to Aston Microphones products purchased from authorised Aston Microphones dealers. The authorised dealers of Aston Microphones products in all regions are listed on our dealer page.
  2. The warranty covers any defects in materials and workmanship of the Aston Microphones product, and is limited to the replacement of the Aston Microphones product. In its sole discretion, Aston Microphones may (a) replace the Aston Microphones product with a new Aston Microphones product of the same model, or (b) replace the Aston Microphones product with a new Aston Microphones product of the similar specification, in circumstances where the same Aston Microphones product is no longer available.
  3. The warranty does not cover any of the following: damage caused by the user; spillages or moisture; neglect, abuse or misuse, including but not limited to the failure to use the Aston Microphones product for its normal purpose in accordance with the manufacturer’s instructions for usage, failure to properly maintain the Aston Microphones product in accordance with the manufacturer’s instructions, and/or the failure to use the Aston Microphones product in accordance with the manufacturer’s specifications; normal wear and tear; use of microphone/product with incompatible or faulty equipment; unauthorised modifications; repairs conducted by unauthorised persons or service centres; the model and/or serial number being altered, removed or made illegible; accidents; or acts of God or any cause beyond the control of Aston Microphones. Cosmetic defects, such as paint finish, and general wear and tear are not covered under warranty.
  4. The warranty is transferable during the term of the applicable warranty period of the Aston Microphones product.
  5. The warranty does not affect any statutory rights that the original purchaser may have in accordance with the law applicable in the jurisdiction where the Aston Microphones product was purchased, or any rights that the original purchaser may have against the authorised Aston Microphones dealer pursuant to their original purchase agreement. Such statutory rights may not apply to subsequent owners of the Aston Microphones product.
  6. In order to claim pursuant to this warranty in the period of 2 (two) years from the date of purchase of the Aston Microphones product, the Aston Microphones product must be returned, together with the original proof of purchase, to the authorised Aston Microphones service centre in the territory in which the Aston Microphones product was originally purchased.
  7. In order to claim pursuant to this warranty during the extended warranty period, the claimant must (a) contact Aston Microphones at support@astonmics.com or their local territory authorised service agent (distributor) and supply details of the product fault, serial number and proof of purchase (which may be scanned and emailed, (or posted to 3 Hunting Gate, Hitchin, Hertfordshire, SG4 0TJ, UK). Upon receipt of the required information the claimant will receive an RA claim number; and (b) thereafter deliver the Aston Microphones product to the authorised Aston Microphones service centre in the region in which the Aston Microphones product was originally purchased, together with the RA number.
  1. Once the Aston Microphones product has been received, the authorised Aston Microphones service centre will assess the warranty claim and then arrange replacement in accordance with the warranty procedure prescribed by Aston Microphones for their authorised service centre network. The warranty replacement will be conducted by the authorised Aston Microphones service centre as promptly as possible and within a reasonable time from the date of submission of the warranty claim.
  2. The list of authorised Aston Microphones service centres in each region is available on our Dealers page.
  3. In all circumstances, a claimant under this warranty will be liable for all costs in delivering their Aston Microphones product to the authorised Aston Microphones service centre for warranty replacement and for all costs in collecting the replacement Aston Microphones product from that authorised Aston Microphones service centre. That authorised Aston Microphones service centre may waive the cost of return shipping to a nominated address after the warranty replacement in that service centre’s sole discretion.
  4. Aston Microphones will not accept any warranty replacement without the original proof of purchase of the Aston Microphones product and without the registration of the Aston Microphones product during the extended warranty period. It is the original purchaser’s responsibility to keep the original proof or purchase safe at all times, as Aston Microphones is not obliged to provide a replacement of the original proof or purchase, and to transfer that proof of purchase to any subsequent owners of the Aston Microphones product.
  5. Any replacement of an Aston Microphones product pursuant to this warranty will terminate this warranty, and a new warranty will apply to the replacement Aston Microphones product.
  6. Aston Microphones shall not be liable for damages in excess of the purchase price of the Aston Microphones product arising out of the use or inability to use the Aston Microphones product insofar as allowed to be disclaimed by law in the jurisdiction where the Aston Microphones product was purchased.